{"id":6630,"date":"2018-07-24T10:25:34","date_gmt":"2018-07-24T10:25:34","guid":{"rendered":"http:\/\/www.tabarinconsulting.com\/?page_id=6630"},"modified":"2018-07-25T16:57:37","modified_gmt":"2018-07-25T16:57:37","slug":"support-catcs","status":"publish","type":"page","link":"https:\/\/www.tabarinconsulting.com\/?page_id=6630","title":{"rendered":"Support &#8211; CATCs"},"content":{"rendered":"<div id=\"pl-6630\"  class=\"panel-layout\" ><div id=\"pg-6630-0\"  class=\"panel-grid panel-no-style\" ><div id=\"pgc-6630-0-0\"  class=\"panel-grid-cell\" ><div id=\"panel-6630-0-0-0\" class=\"so-panel widget widget_sow-headline panel-first-child panel-last-child\" data-index=\"0\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-sow-headline so-widget-sow-headline-default-2d7770dd4466-6630\"\n\t\t\t\n\t\t><div class=\"sow-headline-container \">\n\t\t\t\t\t\t\t<h1 class=\"sow-headline\">\n\t\t\t\t\t\tSupport for Certiport Authorized Testing Centers (CATCs)\t\t\t\t\t\t<\/h1>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"decoration\">\n\t\t\t\t\t\t<div class=\"decoration-inside\"><\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n<\/div><\/div><\/div><\/div><div id=\"pg-6630-1\"  class=\"panel-grid panel-no-style\" ><div id=\"pgc-6630-1-0\"  class=\"panel-grid-cell\" ><div id=\"panel-6630-1-0-0\" class=\"so-panel widget widget_sow-editor panel-first-child panel-last-child\" data-index=\"1\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-sow-editor so-widget-sow-editor-base\"\n\t\t\t\n\t\t>\n<div class=\"siteorigin-widget-tinymce textwidget\">\n\t<div class=\"step-info\">\n<h2 class=\"h3\">CATC Information<\/h2>\n<p>Find all of the pertinent information you need for running a successful\u00a0<a href=\"https:\/\/certiport.pearsonvue.com\/CATCs\">test center<\/a> including the\u00a0<a href=\"https:\/\/certiport.pearsonvue.com\/CATCs\/Top-10-checks-for-the-testing-session\">Top 10 checks for a testing session<\/a>\u00a0and a list of all of our\u00a0<a href=\"https:\/\/certiport.pearsonvue.com\/CATCs\/Training-sessions\">training sessions<\/a>.<\/p>\n<\/div>\n<p>Follow these steps to resolve any issues that may arise related to your testing experience.<\/p>\n<div class=\"step-info\">\n<h2 class=\"h3\"><span class=\"visuallyHidden\">Step 1: <\/span>Check the FAQs and quick reference guides.<\/h2>\n<p>Read\u00a0<a href=\"https:\/\/certiport.pearsonvue.com\/Support\/Support-for-CATCs\/FAQs\">answers to the most frequently asked questions<\/a>\u00a0about testing with Certiport. Download the\u00a0<a href=\"https:\/\/certiport.pearsonvue.com\/Support\/Quick-reference-guides\">quick reference guides<\/a>\u00a0for more detailed information.<\/p>\n<\/div>\n<div class=\"step-info\">\n<h2 class=\"h3\"><span class=\"visuallyHidden\">Step 2: <\/span>Verify system compatibility.<\/h2>\n<p>Specific requirements must be met to ensure our certification exams and practice tests are delivered in a compatible and consistent environment.\u00a0<a href=\"https:\/\/certiport.pearsonvue.com\/Support\/Technical-requirements\">View technical requirements by certification program<span aria-hidden=\"true\">\u00a0\u00bb<\/span><\/a><\/p>\n<\/div>\n<div class=\"step-info\">\n<h2 class=\"h3\"><span class=\"visuallyHidden\">Step 3: <\/span>Learn how your Test Candidate account works.<\/h2>\n<p>Your Certiport Test Candidate account provides access to all system functions for test takers \u2014 everything from using exam vouchers to printing certificates.\u00a0<a href=\"https:\/\/certiport.pearsonvue.com\/CATCs\/Using-your-Test-Candidate-profile\">Learn more<span aria-hidden=\"true\">\u00a0\u00bb<\/span><\/a><\/p>\n<\/div>\n<div class=\"step-info\">\n<h2 class=\"h3\"><span class=\"visuallyHidden\">Step 3:<\/span>Contact customer service<\/h2>\n<p>If you still have questions, contact:<\/p>\n<h3 class=\"text-left\">Technical support<\/h3>\n<ul class=\"text-left\">\n<li>Experiencing errors with exam delivery<\/li>\n<li>Issues with updating software or exams<\/li>\n<li>Other technical issues<\/li>\n<\/ul>\n<p><a href=\"https:\/\/www.tabarinconsulting.com\/contact-us\/\">Contact technical support (locally)<\/a><\/p>\n<p class=\"text-left\"><a href=\"https:\/\/certiport.pearsonvue.com\/Support\/Support-for-CATCs\/Technical-support\">Contact technical support (globally)<\/a><\/p>\n<\/div>\n<\/div>\n<\/div><\/div><\/div><\/div><\/div>","protected":false},"excerpt":{"rendered":"<p>CATC Information Find all of the pertinent information you need for running a successful\u00a0test center including the\u00a0Top 10 checks for a testing session\u00a0and a list of all of our\u00a0training sessions. Follow these steps to resolve any issues that may arise related to your testing experience. Step 1: Check the FAQs and quick reference guides. Read\u00a0answers  [&#8230;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-6630","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.tabarinconsulting.com\/index.php?rest_route=\/wp\/v2\/pages\/6630","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.tabarinconsulting.com\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.tabarinconsulting.com\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.tabarinconsulting.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.tabarinconsulting.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=6630"}],"version-history":[{"count":0,"href":"https:\/\/www.tabarinconsulting.com\/index.php?rest_route=\/wp\/v2\/pages\/6630\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.tabarinconsulting.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=6630"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}