Support for test candidates
Looking for a test center?
Use the Certiport Authorized Test Center Locator to find a test center near you.
Follow these steps to resolve any issues that may arise related to your testing experience.
Step 1: Check the FAQs
Read answers to the most frequently asked questions about testing with Certiport.
Step 2: Learn how your Test Candidate account works
Your Certiport Test Candidate account provides access to all system functions for test takers — everything from using exam vouchers to printing certificates. Learn more »
Step 3: Contact customer service
If you still have questions, contact customer service by contacting us.